About Us


Hi! Thanks for coming to find out a little more about my baby, Refill Mill!

My name is Vicki and I came up with the idea for Refill Mill while on maternity leave with my second (actual) baby. I've always been aware of global warming but it wasn't until I started researching some more eco-friendly products for my children that I really started to realise how frightening the situation is. By trade, I'm a PhD-qualified Research Scientist and having this background has geared me up perfectly for researching more extensively into this issue and by doing so, I realised this was something that every single person needs to contribute to. 

And so I started considering the environmental impact of the products that I bought, from production to transport, to usage and end-of-life. And I really started noticing that every single packet of pasta, rice, cereal, fruit and veg, hand soaps, shampoos, conditioners - absolutely EVERYTHING is housed in single-use plastic packaging! And it doesn't need to be that way. So I tried making a conscious effort to shop for products without the plastic packaging but this was nearly impossible. Lots of zero-waste stores have popped up around the country but none close enough to me in my hometown of Ongar, Essex. I also realised that I could only find these products by specifically going out of my way and searching for them. But what about everyone else, who has the time to go hunting for the right products? And even if you do, are they available locally or in a hassle-free way?

And so the idea for Refill Mill was born. I have done the research so you don't have to. And I know you want gorgeous products like those you're already used to buying. I have tried and tested lots of eco-friendly products that are even more amazing, all-natural, haven't harmed the planet during their manufacture and won't harm the planet with what they leave behind. If we all adopt to this slightly different way of shopping I truly believe not only are we receiving even better goods that make us feel fabulous but it's doing good for the planet too. And who doesn't want that?

Thanks for reading and I really hope you like what you see! If you have any queries or comments at all please drop me a line at vicki@refillmill.com. I can't wait to meet you!