COVID-19 Policy

Dear Valued Customer,

I want to personally reassure you that we are doing everything possible to safeguard against COVID-19 and I feel confident in declaring our operations COVID secure.

I personally receive a test for COVID-19 on a weekly basis and I have installed a rigorous hygiene plan throughout our operations. Everyone washes their hands before and after packing EACH order and all equipment is washed and sanitised after every single use. Personal Protective Equipment (PPE) is provided and worn when required.

When carrying out our local deliveries, we will knock or ring on the doorbell, place your box by your door and then step back at least 2 meters to wait for you to answer. 

We take the health and hygiene of our staff and customers incredibly seriously and will always do everything we can to protect you and ourselves. If you have any concerns at all about the way we operate, I am very happy to discuss this further - please email me on: vicki@refillmill.com.

Yours faithfully,

Vicki